Terms of Service

Service Description

Veredict provides an AI-powered text detection platform ("Service") that analyses text to estimate the likelihood that it was generated by artificial intelligence. The Service is made available via our web application at veredictlabs.com and via our API.

The Service includes features such as:

• AI probability scoring with sentence-level breakdown and highlighting
• Verified Certificates of Humanity — tamper-evident, shareable proof of human authorship
• End-to-end encrypted scan submissions for authenticated users
• Scan history with metadata retention for registered users
• API access for programmatic integration

Acceptable Use

By accessing or using the Service, you agree that you will not:

• Upload, submit, or process personally identifiable information (PII) of third parties without their explicit consent
• Submit classified, confidential, or proprietary data belonging to governments, organisations, or third parties
• Use the Service for any unlawful purpose, including but not limited to harassment, defamation, or fraud
• Attempt to reverse-engineer, decompile, or extract model weights or algorithms from the Service
• Engage in automated scraping, crawling, or bulk requests that exceed API rate limits
• Resell or sublicense access to the Service without a written agreement with Veredict
• Use the Service to facilitate the creation or mass distribution of AI-generated content intended to deceive
• Attempt to circumvent any access controls, authentication mechanisms, or abuse protections
• Impersonate Veredict Labs or use the Veredict brand without prior written permission

We reserve the right to suspend or terminate access for any User found to be in violation of these provisions at our sole discretion.

User Content & Data

When you submit text to Veredict, you retain full ownership of that content. By submitting content, you grant us a limited, non-exclusive licence to process it solely for the purpose of providing the Service.

Authenticated Users: Text submitted via the web application is stored encrypted in our database to power the Scan History feature. Scan metadata (AI probability scores, word counts, timestamps) is retained for your account history. You can request deletion of your scan history at any time.

Guest Users: Text submitted by unauthenticated (guest) users is NOT stored. It is processed in-memory and discarded immediately after the result is returned.

You are solely responsible for ensuring that any text you submit does not contain sensitive personal information, trade secrets, or confidential data belonging to third parties.

Liability Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the maximum extent permitted by applicable law, Veredict Labs expressly disclaims:

• Any warranty that results are accurate, complete, or reliable
• Any warranty of fitness for a particular purpose or non-infringement
• Any liability for decisions made based on Service results, including but not limited to academic sanctions, employment decisions, or legal proceedings
• Any liability for third-party actions taken on the basis of Veredict reports or certificates
• Any responsibility for system downtime, data loss, or interruptions to service availability

Limitation of Liability

To the fullest extent permitted by law, Veredict Labs' total aggregate liability to you arising out of or relating to these Terms or the Service — whether arising under contract, tort (including negligence), statute, or otherwise — shall not exceed the greater of:

• The total amounts paid by you to Veredict in the twelve (12) months immediately preceding the event giving rise to the claim; or
• AUD $10.00

In no event shall Veredict be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption, even if advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

Subscriptions & Credits

Subscriptions: Veredict offers monthly subscription plans on a month-to-month basis. There are no long-term contracts. You may cancel your subscription at any time via the Stripe billing portal.

• Cancellations take effect at the end of the current billing period
• No partial refunds are issued for unused time within a billing period
• Monthly plan credits reset at the start of each new billing cycle
• Unused monthly credits do not roll over to the following period

Pay-As-You-Go (PAYG) Credits: Credits purchased as PAYG top-ups are consumed as used.

• PAYG credits do not expire
• PAYG credits are non-refundable once added to your account, except as provided in our Refund Policy

Credit Deduction: Credits are deducted upon successful completion of a scan. If a scan fails due to a server-side error, no credits will be deducted. If you believe credits were incorrectly deducted, contact us within 30 days.

Pricing is subject to change with 14 days' notice provided via email or in-app notification to existing subscribers.

Intellectual Property

All intellectual property rights in and to the Service, including but not limited to the detection models, algorithms, user interface, brand assets, and Certificates of Humanity technology, are and remain the exclusive property of SYLLABUS PTY LTD.

Nothing in these Terms grants you any right or licence to use Veredict's intellectual property other than as strictly necessary to use the Service in accordance with these Terms.

The Veredict name, logo, and associated marks are trademarks of SYLLABUS PTY LTD. Unauthorised use of our trademarks is prohibited.

Termination

You may terminate your account at any time by contacting us at [email protected].

We may suspend or terminate your access to the Service immediately, without prior notice, if:

• You breach any provision of these Terms
• You engage in fraudulent or illegal activities
• We determine that continued access poses a risk to the Service or other users
• A chargeback is initiated without first contacting support

Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination (including liability disclaimers, limitations of liability, and governing law) shall continue to apply.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of South Australia, Australia, without regard to conflict of law principles.

You agree to submit to the non-exclusive jurisdiction of the courts of South Australia, Australia, for the resolution of any disputes arising under or in connection with these Terms.

Dispute Resolution

We prefer to resolve disputes amicably and without formal proceedings. In the event of a dispute relating to these Terms or the Service:

• Please first contact us at [email protected] with a written description of the issue
• We will endeavour to respond within five (5) business days
• If we cannot resolve the dispute within 30 days of your initial notice, either party may pursue formal legal remedies

For Australian consumers, you may also refer unresolved disputes to relevant consumer protection agencies such as Consumer and Business Services (CBS) South Australia.

Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For material changes, we will provide at least 14 days' notice via email to registered users or via a prominent notice on the Service.

Your continued use of the Service after the effective date of any updated Terms constitutes your acceptance of those changes. If you do not agree to the updated Terms, you must stop using the Service and may request account deletion.